Legal & Compliance

Private aviation, arranged with full transparency. Each document below sets out how we work and the protections in place — available to read and download as a PDF.

• Terms of Engagement

  The terms on which JETPAX acts as your air charter broker — our role, our responsibilities, and the broker-versus-carrier framework.

  Download PDF↓

• Privacy Policy

  How we collect, use and protect the personal information you share when enquiring about charter and related services.

  Download PDF↓

• Website Terms of Use

  The terms governing your use of this website and its content.

  Download PDF↓

• Cookie Policy

  How this site uses cookies and privacy-friendly, cookieless analytics.

  Download PDF↓

• AML / KYC Notice

  Our anti-money-laundering and know-your-customer approach, and the information we may ask you to provide.

  Download PDF↓

• Complaints & Dispute Resolution

  How to raise a concern with JETPAX and the process we follow to resolve it.

  Download PDF↓